Next Level Training Agenda

ROI Search Group is offering a 40-hour Next Level Leadership and Team Member Training program implementing best practices.

All individuals will receive a certificate of completion at end of the program.


This program is designed for leaders and team members who make decisions based on financial fundamentals while being held fiscally accountable for departmental performance and improvement. They are team members and/or lead people and implement best practices. 

Why is Next Level Training important for your organization?

  • Responsibility to customers, clients, patients and community
  • Support and preservation of your mission
  • Giving leadership the tools to achieve personal success
  • Implementing Best Practices
  • Training tomorrow’s leaders

In summary, you will learn the basics of finance as they are applied to your particular part of the organization including the costs of employee turnover, the value of employee retention, and the chart of hidden costs as it relates to vacancy. Topics covered include:

  • Vacancy
  • Implications on Cost
  • Costs of inefficient coverage (overtime, external labor, skills not best match, etc.)
  • Recruitment costs
  • Orientation costs
  • Impact on other workers (bigger workload; responsibilities).
  • Hiring process
  • Posting Vacant Positions – Right now!
  • Recruitment – Days to hire (steps of the process)
  • Orientation – Days to onboard
  • Retention – Avoid Costs of Vacancy!
  • Best practices
  • Leading teams

Process

Leading People | Agenda - Your Most Important Asset (21 hours)

  • Behaviors & Challenges facing leaders – What is Human Resources (1 hour) 
  • Diversity & Workplace Culture (1 hour) 
  • Attitude & Motivation (1 hour) 
  • Communication, Conflict Management, & Negotiation (1 hour) 
  • Leading Teams (1 hour) 
  • Creating Successful Teams and Feedback (1 hour) 
  • Creating Successful Job Descriptions & Why That Matters (1 hour) 
  • Preparing for Candidate Interviews (1 hour) 
  • Recruitment, Selection, Retention (2 hours)  
  • Performance Management (1 hour) 
    • Burnout
    • Recruiting Talent
    • Planning for your next hire
    • Do’s & Don’ts of Recruitment
    • Communication – Internal & External
  • Working Remotely & Productivity Best Practices (1 hour) 
  • Organizational Change (1 hour) 
  • Span of Control (4 hours) 
  • Succession Planning (4 hours) 

Finance Training for Leaders (14 Hours)

  • Benchmark Training (2 hours)
  • Billing (to your Customers) Training and Why that Matters (2 hour)
  • Accounts Payable Training and Contract Management (2 hours)
  • Budget Training (6 hours)
    • Chargemaster / Rates
    • Gross Revenue Versus Net Revenue /Write offs
    • Planning and Budgeting
      • Where does it start?
      • What do you really have control over?
      • Financial Variances with +/- 2%
      • How do you start?

Best Practices (7 hours)

  • Crucial Conversations (in person)
  • Retaining & Attracting Talent
  • Remote Tools
  • Navigating Career Changes
  • Social Media
  • HR & Legal Matters
  • Lean, Projects, & Productivity
  • Training the Trainer

Contact us for more information:

ROI Search Group
14074 Trade Center Drive, Suite 1400 Fishers, IN 46038
Office number: (317) 588-8138 ext.10
Email: info@roisearchgroup.com
https://www.roisearchgroup.com/

Refund Policy

The postsecondary proprietary educational institution shall pay a refund to the student in the amount calculated under the refund policy specified below or as otherwise approved by the Office for Career and Technical Schools (OCTS). The institution must make the proper refund no later than thirty-one (31) days of the student's request for cancellation or withdrawal.

The following refund policy applies to each postsecondary proprietary educational institution as follows:

1.       A student is entitled to a full refund if one (1) or more of the following criteria are met:

a.       The student cancels the enrollment agreement or enrollment application within six (6) business days after signing.

b.       The student does not meet the postsecondary proprietary educational institution's minimum admission requirements.

c.       The student's enrollment was procured as a result of a misrepresentation in the written materials utilized by the                          postsecondary proprietary educational institution.

d.       If the student has not visited the postsecondary educational institution prior to enrollment, and, upon touring the                        institution or attending the regularly scheduled orientation/classes, the student withdrew from the program within three            (3) days.

 2.       A student withdrawing from an instructional program, after starting the instructional program at a postsecondary proprietary institution and attending one (1) week or less, is entitled to a refund of ninety percent (90%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).

 3.       A student withdrawing from an instructional program, after attending more than one (1) week but equal to or less than twenty-five percent (25%) of the duration of the instructional program, is entitled to a refund of seventy-five percent (75%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).

 4.       A student withdrawing from an instructional program, after attending more than twenty-five percent (25%) but equal to or less than fifty percent (50%) of the duration of the instructional program, is entitled to a refund of fifty percent (50%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).

 5.       A student withdrawing from an instructional program, after attending more than fifty percent (50%) but equal to or less than sixty percent (60%) of the duration of the instructional program, is entitled to a refund of forty percent (40%) of the cost of the financial obligation, less an application/enrollment fee of ten percent (10%) of the total tuition, not to exceed one hundred dollars ($100).

 6.       A student withdrawing from an institutional program, after attending more than sixty percent (60%) of the duration of the instructional program, is not entitled to a refund.

 People Talking Inside The Office

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